Managed by Cortex HQ
Modmail
Persistent modmail threads with transcript logging and staff assignment. Managed infrastructure — zero setup required.
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Persistent Threads
Each user gets a private modmail thread that persists across sessions.
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Transcript Logging
Full transcripts stored and accessible via the web dashboard.
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Staff Assignment
Automatic or manual staff assignment with role-based routing.
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Managed Infrastructure
Zero setup — Cortex HQ hosts and maintains the bot for you.